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Difference between revisions of "Rockpi4/FAQs"

(What M.2 SSD are supported?)
(General)
(6 intermediate revisions by 2 users not shown)
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{{Languages|rockpi4/FAQs}}
 
{{Languages|rockpi4/FAQs}}
  
==General==
+
== General ==
  
==== Where can I buy ROCK Pi 4? ====
+
===== Where can I buy ROCK Pi 4? =====
 
: Currently you can buy model B from Allnet. Check the [[Buy]] page.
 
: Currently you can buy model B from Allnet. Check the [[Buy]] page.
  
==== Where is ROCK Pi 4 Model A, I can't buy it from anywhere? ====
+
===== Where is ROCK Pi 4 Model A, I can't buy it from anywhere? =====
 
: At the time of writing(17th, Nov), ROCK Pi Model A is still in production now. We will announce it when model A is ready to ship.
 
: At the time of writing(17th, Nov), ROCK Pi Model A is still in production now. We will announce it when model A is ready to ship.
  
==== What's the difference between Model A and Model B? ====
+
===== What's the difference between Model A and Model B and Model C? =====
: The model B has PoE header, 802.11ac wifi, bt 5.0 while the model A doesn't have. The form factor is compatible.
+
: The model B has PoE header, 802.11ac wifi, bt 5.0 while the model A doesn't have. The form factor is compatible. The Model C has the same features as model B except one additional '''Mini DP''' port for dual display and the HDMI port connector is changed to '''Micro HDMI'''(D type).
  
==== What's the prices for different models and what includes?====
+
===== What's the prices for different models and what includes?=====
 
: The suggested retail price for ROCK Pi is  
 
: The suggested retail price for ROCK Pi is  
 
{| class="wikitable" border="1"
 
{| class="wikitable" border="1"
Line 34: Line 34:
  
 
The package includes only the main board. See the [https://ibb.co/hBu34f picture].
 
The package includes only the main board. See the [https://ibb.co/hBu34f picture].
 +
 +
===== What's the lifetime of ROCK Pi 4?=====
 +
: For ROCK Pi 4 model A and model B, we will keep manufacturing/supply/support till 2025. For ROCK Pi 4 model C, the lifetime depends on the LPDDR4 ram supply, we expect life time longer than 2023.
  
 
==Hardware==
 
==Hardware==
  
==== How to mount M.2 SSD? ====
+
===== How to mount M.2 SSD? =====
 
: We have made a M.2 extended board to put the M.2 SSD on top of ROCK Pi4. It looks like this. See picture [https://ibb.co/gjD2x0 here] and [https://ibb.co/jNtD4f here].
 
: We have made a M.2 extended board to put the M.2 SSD on top of ROCK Pi4. It looks like this. See picture [https://ibb.co/gjD2x0 here] and [https://ibb.co/jNtD4f here].
  
==== What M.2 SSD are supported? ====
+
===== Which M.2 SSD are supported? =====
 
: SSD comes in different form factors, listed below
 
: SSD comes in different form factors, listed below
  
Line 64: Line 67:
 
ROCK Pi 4 expose a M.2 M key connector, it's compatible with NVMe or PCIe AHCI protocol. SATA protocol SSD are '''not''' supported. So far what we tested:
 
ROCK Pi 4 expose a M.2 M key connector, it's compatible with NVMe or PCIe AHCI protocol. SATA protocol SSD are '''not''' supported. So far what we tested:
  
'''- Known working under bootloader(For SPI + NVMe booting)-'''
+
''' Known working under bootloader(For SPI + NVMe booting) '''
 
* HP EX900(''B&M Key, NVMe'') ✅
 
* HP EX900(''B&M Key, NVMe'') ✅
 
* MaxMemory NVMe M.2 128G(''B&M key, NVMe''), works well ✅
 
* MaxMemory NVMe M.2 128G(''B&M key, NVMe''), works well ✅
Line 71: Line 74:
 
* Intel M.2 NVME
 
* Intel M.2 NVME
  
'''- Known working under Linux kernel but not directly in bootloader(uSD/eMMC + NVMe booting) -'''
+
 
 +
''' Known working under Linux kernel but not directly in bootloader(uSD/eMMC + NVMe booting) '''
 
* Samsung EVO series(''M key, NVMe''), work well on ROCK Pi 4, fast speed
 
* Samsung EVO series(''M key, NVMe''), work well on ROCK Pi 4, fast speed
 
* KingSpec NVMe M.2 2280(''M key, NVMe''), works well
 
* KingSpec NVMe M.2 2280(''M key, NVMe''), works well
Line 77: Line 81:
 
* Western Digital WD Blue WDS500G1B0C
 
* Western Digital WD Blue WDS500G1B0C
 
* Sabrent  Rocket NVMe PCIe M.2 2280 ssd 256GB, works perfectly in Ubuntu 18.04.2 server
 
* Sabrent  Rocket NVMe PCIe M.2 2280 ssd 256GB, works perfectly in Ubuntu 18.04.2 server
* Intel 660P SSD
+
* Intel 660P SSD ([https://forum.radxa.com/t/m-2-nvme-intel-1tb-660p-not-reconized-on-ubuntu-server/698/16 boots with 4.4 kernel])
 
* Kingston KC1000 NVMe
 
* Kingston KC1000 NVMe
 
* Kingston 240GB A1000 SSD = PHISON PS5008-E8-10
 
* Kingston 240GB A1000 SSD = PHISON PS5008-E8-10
Line 84: Line 88:
 
* Zheino M.2 2280 NVME PCIE SSD 128GB (CHN-NGFFNV2280-128)
 
* Zheino M.2 2280 NVME PCIE SSD 128GB (CHN-NGFFNV2280-128)
  
'''- Known to have issues - '''
+
 
 +
''' Known to have issues '''
 
* Asgard 256GB  (M key, NVMe)  - Formatting fails with some FSs, performance degrades quickly, Formatting via USB and using on NVMe seems to work but reliability is questionable.
 
* Asgard 256GB  (M key, NVMe)  - Formatting fails with some FSs, performance degrades quickly, Formatting via USB and using on NVMe seems to work but reliability is questionable.
 
* WD Green M.2 2280 SSD 250GB, detected for formatting on usb3 but unable to read/write to SSD with MKFS.
 
* WD Green M.2 2280 SSD 250GB, detected for formatting on usb3 but unable to read/write to SSD with MKFS.
* Kingston A2000 - kernel error
+
* Kingston A2000 - requires newer kernel, eg 5.3 [https://forum.radxa.com/t/first-problem-instalation-nvme-sorry-my-english/2007/30 found in Armbian]
 
* Adata XPG GAMMIX S5 PCIe Gen3x4 M.2 2280 512 - kernel error
 
* Adata XPG GAMMIX S5 PCIe Gen3x4 M.2 2280 512 - kernel error
 +
* PNY CS3030 250GB - [https://forum.armbian.com/topic/10993-how-to-boot-from-nvme-in-rock-pi-4b/?do=findComment&comment=98400 errors while booting]
 +
* HP EX900 - [https://forum.radxa.com/t/hp-ssd-ex900-m-2-250gb-shown-as-1gb-only/2563 issue with newer kernels]
 +
  
 
''Note'': SSD with ✅ are tested by the Radxa Team, the rest is reported by community.
 
''Note'': SSD with ✅ are tested by the Radxa Team, the rest is reported by community.
  
==== How to solve board heat issue? ====
+
===== How to solve board heat issue? =====
 
: We have made a giant heatsink at the bottom.  You can check the picture [https://ibb.co/bzKLVL 1] and [https://ibb.co/gmRCc0 2].
 
: We have made a giant heatsink at the bottom.  You can check the picture [https://ibb.co/bzKLVL 1] and [https://ibb.co/gmRCc0 2].
  
==== Can I use the Raspberry Pi Camera? ====
+
===== Can I use the Raspberry Pi Camera? =====
 
: Yes. Currently the Raspberry Pi V2 camera, IMX219, 800Mp is supported. It works with Debian and Android. Please note that the camera is supported on Android tablet version only for now.
 
: Yes. Currently the Raspberry Pi V2 camera, IMX219, 800Mp is supported. It works with Debian and Android. Please note that the camera is supported on Android tablet version only for now.
  
==== Can I use the Raspberry Pi Display? ====
+
===== Can I use the Raspberry Pi Display? =====
 
: Yes. The touch and the LCD works on ROCK Pi 4. Both Debian and Android. Same as camera, touchscreen is supported on Android tablet version only.
 
: Yes. The touch and the LCD works on ROCK Pi 4. Both Debian and Android. Same as camera, touchscreen is supported on Android tablet version only.
  
==== Can I use the Raspberry Pi PoE HAT for ROCK Pi model B? ====
+
===== Can I use the Raspberry Pi PoE HAT for ROCK Pi model B? =====
 
: No. The official Raspberry Pi PoE HAT is not mechanical compatible with ROCK Pi 4 model B, besides, the official Raspberry Pi PoE HAT can not provide enough power for ROCK Pi 4. We have made a PoE HAT which can provide up to 22.5W power to ROCK Pi 4. Check [[PoE_HAT]]. ROCK Pi PoE HAT also supports Raspberry Pi 3B+ and 4.
 
: No. The official Raspberry Pi PoE HAT is not mechanical compatible with ROCK Pi 4 model B, besides, the official Raspberry Pi PoE HAT can not provide enough power for ROCK Pi 4. We have made a PoE HAT which can provide up to 22.5W power to ROCK Pi 4. Check [[PoE_HAT]]. ROCK Pi PoE HAT also supports Raspberry Pi 3B+ and 4.
  
==== Is the GPIO on 40pin header 1.8V or 3.3V ====
+
===== Is the GPIO on 40pin header 1.8V or 3.3V =====
 
: The GPIO is 3.3V level
 
: The GPIO is 3.3V level
  
==== Is there I2S on 40pin header? ====
+
===== Is there I2S on 40pin header? =====
 
: The I2S signal is 12/35/36/38/40 pins of the header, which is the same as Tinker Board. It should be compatible with Raspberry Pi but we haven't actually tested and DAC HAT.
 
: The I2S signal is 12/35/36/38/40 pins of the header, which is the same as Tinker Board. It should be compatible with Raspberry Pi but we haven't actually tested and DAC HAT.
  
==== Can I power the RockPi 4 Model B using only the USB 3.0 OTG port?  ====
+
===== Can I power the RockPi 4 Model B using only the USB 3.0 OTG port?  =====
 
: No. Because with USB 3.0 OTG power from PC or power supply, the power might be not enough(the voltage is only 5V, so we need high current to meet power demand, not all USB type A are designed for big current) and it's risky when flashing the firmware from USB3 OTG. So we just don't design this feature. That's why we support USB PD or QC on ROCK Pi 4, it can increase the voltage so the current is less or with the same current but gain more power.
 
: No. Because with USB 3.0 OTG power from PC or power supply, the power might be not enough(the voltage is only 5V, so we need high current to meet power demand, not all USB type A are designed for big current) and it's risky when flashing the firmware from USB3 OTG. So we just don't design this feature. That's why we support USB PD or QC on ROCK Pi 4, it can increase the voltage so the current is less or with the same current but gain more power.
  
==== How much mA can i get from the USB 3 and 2 ports for charging or use a 2.5" disk?  ====
+
===== How much mA can i get from the USB 3 and 2 ports for charging or use a 2.5" disk?  =====
 
: The upper USB3.0 OTG has one dedicated current limit control which is 1.45A. The rest USB 3.0 HOST and the two USB 2.0 HOST share a current limit control of 3A together.
 
: The upper USB3.0 OTG has one dedicated current limit control which is 1.45A. The rest USB 3.0 HOST and the two USB 2.0 HOST share a current limit control of 3A together.
  
 
==OS==
 
==OS==
  
==== Can I run Windows on ROCK Pi 4? ====
+
===== Can I run Windows on ROCK Pi 4? =====
 
: '''No.'''
 
: '''No.'''
  
==== What Android verison running on ROCK Pi? Can I install Google Play apps?====
+
===== What Android verison running on ROCK Pi? Can I install Google Play apps?=====
 
: Currently ROCK Pi 4 have two android 7.1 based images, Android TV interface image and Android tablet interface image. Both support Google Play Store. The Android tablet like version supports touchscreen and Camera and HDMI. The Android TV version supports HDMI. Newer Android 9 is working in progress now.
 
: Currently ROCK Pi 4 have two android 7.1 based images, Android TV interface image and Android tablet interface image. Both support Google Play Store. The Android tablet like version supports touchscreen and Camera and HDMI. The Android TV version supports HDMI. Newer Android 9 is working in progress now.
  
==== Can I install Android on USB 3 or M.2 SSD? ====
+
===== Can I install Android on USB 3 or M.2 SSD? =====
 
: Currently Android is running on eMMC and microSD card only. Running on USB3 or NVMe SSD is a little bit trouble some since the CPU can not load USB/NVME directly to boot. So we must put an external bootloader in SPI flash or eMMC or microSD card to loader the image in USB 3 or NVMe SSD. ROCK Pi 4 has reserved SPI flash on board but currently not mounted by default shipping. We are still considering it since if the program in SPI flash is corrupted, it will be trouble some for user since the SPI flash is not removable. We will work on Android running on USB 3 or NVMe SSD.
 
: Currently Android is running on eMMC and microSD card only. Running on USB3 or NVMe SSD is a little bit trouble some since the CPU can not load USB/NVME directly to boot. So we must put an external bootloader in SPI flash or eMMC or microSD card to loader the image in USB 3 or NVMe SSD. ROCK Pi 4 has reserved SPI flash on board but currently not mounted by default shipping. We are still considering it since if the program in SPI flash is corrupted, it will be trouble some for user since the SPI flash is not removable. We will work on Android running on USB 3 or NVMe SSD.
  
==== Do you support Armbian? ====
+
===== Do you support Armbian? =====
 
: We now have a preview release of Armbian image, you can download it from [[Rockpi4/downloads]]
 
: We now have a preview release of Armbian image, you can download it from [[Rockpi4/downloads]]

Revision as of 01:41, 10 August 2020

General

Where can I buy ROCK Pi 4?
Currently you can buy model B from Allnet. Check the Buy page.
Where is ROCK Pi 4 Model A, I can't buy it from anywhere?
At the time of writing(17th, Nov), ROCK Pi Model A is still in production now. We will announce it when model A is ready to ship.
What's the difference between Model A and Model B and Model C?
The model B has PoE header, 802.11ac wifi, bt 5.0 while the model A doesn't have. The form factor is compatible. The Model C has the same features as model B except one additional Mini DP port for dual display and the HDMI port connector is changed to Micro HDMI(D type).
What's the prices for different models and what includes?
The suggested retail price for ROCK Pi is
RAM 1GB 2GB 4GB
ROCK Pi 4 Model A $39 $49 $65
ROCK Pi 4 Model B $49 $59 $75

The package includes only the main board. See the picture.

What's the lifetime of ROCK Pi 4?
For ROCK Pi 4 model A and model B, we will keep manufacturing/supply/support till 2025. For ROCK Pi 4 model C, the lifetime depends on the LPDDR4 ram supply, we expect life time longer than 2023.

Hardware

How to mount M.2 SSD?
We have made a M.2 extended board to put the M.2 SSD on top of ROCK Pi4. It looks like this. See picture here and here.
Which M.2 SSD are supported?
SSD comes in different form factors, listed below
Form Factor Description
Mini PCIE physical not compatible
M.2 B Key physical not compatible
M.2 M Key Most of M Key SSD on the market are NVMe protocol(PCIe x4 lanes), supported, few PCIe AHCI SSD is also supported. SATA protocol(nearly none) is not supported.
M.2 B&M Key Some of B&M Key SSD are NVMe protocol(PCIe x2 lanes), supported. Some B&M Key SSD are SATA protocol, not supported.

ROCK Pi 4 expose a M.2 M key connector, it's compatible with NVMe or PCIe AHCI protocol. SATA protocol SSD are not supported. So far what we tested:

Known working under bootloader(For SPI + NVMe booting)

  • HP EX900(B&M Key, NVMe) ✅
  • MaxMemory NVMe M.2 128G(B&M key, NVMe), works well ✅
  • Acer AT500M ✅
  • Gigabyte m.2 2280 pcie x2
  • Intel M.2 NVME


Known working under Linux kernel but not directly in bootloader(uSD/eMMC + NVMe booting)

  • Samsung EVO series(M key, NVMe), work well on ROCK Pi 4, fast speed
  • KingSpec NVMe M.2 2280(M key, NVMe), works well
  • Western Digital WD Black 500GB M.2 2280 (model WDS500G2X0C, NVMe), works well on Debian Stretch
  • Western Digital WD Blue WDS500G1B0C
  • Sabrent Rocket NVMe PCIe M.2 2280 ssd 256GB, works perfectly in Ubuntu 18.04.2 server
  • Intel 660P SSD (boots with 4.4 kernel)
  • Kingston KC1000 NVMe
  • Kingston 240GB A1000 SSD = PHISON PS5008-E8-10
  • Integral 120GB M.2 2280 PCIE NVME INSSD120GM280N
  • Adata XPG GAMMIX S11 Pro 256GB (AGAMMIXS11P-256GT-C)
  • Zheino M.2 2280 NVME PCIE SSD 128GB (CHN-NGFFNV2280-128)


Known to have issues

  • Asgard 256GB (M key, NVMe) - Formatting fails with some FSs, performance degrades quickly, Formatting via USB and using on NVMe seems to work but reliability is questionable.
  • WD Green M.2 2280 SSD 250GB, detected for formatting on usb3 but unable to read/write to SSD with MKFS.
  • Kingston A2000 - requires newer kernel, eg 5.3 found in Armbian
  • Adata XPG GAMMIX S5 PCIe Gen3x4 M.2 2280 512 - kernel error
  • PNY CS3030 250GB - errors while booting
  • HP EX900 - issue with newer kernels


Note: SSD with ✅ are tested by the Radxa Team, the rest is reported by community.

How to solve board heat issue?
We have made a giant heatsink at the bottom. You can check the picture 1 and 2.
Can I use the Raspberry Pi Camera?
Yes. Currently the Raspberry Pi V2 camera, IMX219, 800Mp is supported. It works with Debian and Android. Please note that the camera is supported on Android tablet version only for now.
Can I use the Raspberry Pi Display?
Yes. The touch and the LCD works on ROCK Pi 4. Both Debian and Android. Same as camera, touchscreen is supported on Android tablet version only.
Can I use the Raspberry Pi PoE HAT for ROCK Pi model B?
No. The official Raspberry Pi PoE HAT is not mechanical compatible with ROCK Pi 4 model B, besides, the official Raspberry Pi PoE HAT can not provide enough power for ROCK Pi 4. We have made a PoE HAT which can provide up to 22.5W power to ROCK Pi 4. Check PoE_HAT. ROCK Pi PoE HAT also supports Raspberry Pi 3B+ and 4.
Is the GPIO on 40pin header 1.8V or 3.3V
The GPIO is 3.3V level
Is there I2S on 40pin header?
The I2S signal is 12/35/36/38/40 pins of the header, which is the same as Tinker Board. It should be compatible with Raspberry Pi but we haven't actually tested and DAC HAT.
Can I power the RockPi 4 Model B using only the USB 3.0 OTG port?
No. Because with USB 3.0 OTG power from PC or power supply, the power might be not enough(the voltage is only 5V, so we need high current to meet power demand, not all USB type A are designed for big current) and it's risky when flashing the firmware from USB3 OTG. So we just don't design this feature. That's why we support USB PD or QC on ROCK Pi 4, it can increase the voltage so the current is less or with the same current but gain more power.
How much mA can i get from the USB 3 and 2 ports for charging or use a 2.5" disk?
The upper USB3.0 OTG has one dedicated current limit control which is 1.45A. The rest USB 3.0 HOST and the two USB 2.0 HOST share a current limit control of 3A together.

OS

Can I run Windows on ROCK Pi 4?
No.
What Android verison running on ROCK Pi? Can I install Google Play apps?
Currently ROCK Pi 4 have two android 7.1 based images, Android TV interface image and Android tablet interface image. Both support Google Play Store. The Android tablet like version supports touchscreen and Camera and HDMI. The Android TV version supports HDMI. Newer Android 9 is working in progress now.
Can I install Android on USB 3 or M.2 SSD?
Currently Android is running on eMMC and microSD card only. Running on USB3 or NVMe SSD is a little bit trouble some since the CPU can not load USB/NVME directly to boot. So we must put an external bootloader in SPI flash or eMMC or microSD card to loader the image in USB 3 or NVMe SSD. ROCK Pi 4 has reserved SPI flash on board but currently not mounted by default shipping. We are still considering it since if the program in SPI flash is corrupted, it will be trouble some for user since the SPI flash is not removable. We will work on Android running on USB 3 or NVMe SSD.
Do you support Armbian?
We now have a preview release of Armbian image, you can download it from Rockpi4/downloads